Job Type: Full Time – OC Division

$2,500 sign-on bonus after the successful completion of 90 days. The sign-on bonus is available exclusively to new employees who apply directly, not through a third-party recruiter.

SENKO is looking for a driven and team-oriented individual to join our collaborative company focused on product development for a growing fiber optic market. The main purpose of this role is to support the Product Management Group with engineering related activities to develop new fiber optic connectivity and passive technology solutions. The individual will often work directly with the customer to understand their needs and requirements. The applicant will have the ability to lead the customer in the right direction and assist them in determining solutions with a current product or customizing of a product to suit their needs.

The Application Engineer must possess the ability to be a fiber optic technical lead of the Product Management Group and move projects forward based on challenges that arise. The applicant will be expected to analyze information as it comes in and make educated decisions on the information discovered. The applicant will be expected to communicate findings internally and directly with customers. SENKO is positioned to support and train anyone interested in this position for people looking to continue their telecommunication passion in fiber optics.

Duties and Responsibilities include the following. Other duties may be assigned:

• Assist with the introduction of new products and technologies, ensuring a smooth transition from R&D to the market.
• Provide technical expertise on fiber optic products and applications to both internal teams and customers.
• Offer technical feedback on designs and applications to enhance product performance and customer satisfaction.
• Operate fiber optic test equipment to validate R&D designs, experiments, and product performance.
• Handle fiber processing tasks such as stripping, ribbonizing, cleaving, crimping, splicing, polishing, and conducting geometric and visual connector inspections.
• Deliver on-site application support and training to customers when required.
• Build strong technical and commercial relationships with customers, internal teams, suppliers, and third-party organizations.
• Assess customer requests to determine technical feasibility and coordinate with development engineering on specifications and performance standards.
• Draft, validate, and edit technical documents, including Application Notes and White Papers.
• Support sales by understanding customer requirements and delivering technical presentations as needed.
• Present product modifications or final products to customers and gather feedback.
• Help establish and manage in-house and external testing protocols.
• Contribute to product development by identifying new product ideas, market opportunities, and benchmarking industry trends.
• Document product applications by preparing application notes on features, functions, operational requirements, and warnings, and ensuring updates are provided as necessary.
• Provide insights into competitor applications and support product development by tracking industry applications.
• Address customer application needs through research, engineering techniques, and by verifying application performance, ensuring a seamless transition to manufacturing.
• Maintain customer relationships by resolving concerns, following up with customers, and working closely with sales, product management, and quality assurance teams.
• Stay updated on emerging fiber optic technologies and best practices by participating in educational opportunities, attending trade shows, and reading industry publications.

Skills:

• Professionalism
• Multi-tasking
• Strong Computer Literacy
• Advanced MS Office Suite aptitude
• Creativity & Analytical skills
• Mechanical dexterity
• Technical information presentation skills
• Problem-solving skills
• Technical writing skills
• Product Management & Development
• Organization & Time Management
• Excellent verbal and written communication skills

Qualifications:

• Bachelor’s degree in science or engineering preferred. Other technical degree, or equivalent work-related experience will also be considered.
• Minimum of 3 years’ experience with a background in fiber optic passive component parts, connectors, cable assemblies, or similar electro-mechanical components required.
• Familiarity with fiber optic technology, including fiber handling, connector processing, and testing. Basic understanding of 3D CAD drawings, models, and Geometric Dimensioning and Tolerancing (GD&T) is required.
• Ability to travel to 30% to provide on-site customer support, training, and application demonstrations is required.
• 1 to 3 years of experience in direct B2B sales to OEMs, with the ability to assess customer needs and provide tailored technical solutions is preferred
• Previous experience in production planning and forecasting in a technical or manufacturing environment is preferred.
• R&D experience, particularly in fiber optic technology or component development, is preferred

Benefits Offered:

• Discretionary Bonus
• Medical
• Dental
• Vision
• Dependent Child Care
• Voluntary Life, Critical Illness and Accident Insurance
• 401K
• Legal Services
• Pet Insurance
• Financial Wellness
• 12 Paid Company Holidays per calendar year
• 2 Floating Holidays
• PTO
• Sick time
• Educational Assistance Program

Salary Description:

$65,000 – $85,000 per year

Want to Join out Team! Apply Today!

EEO Statement:

SENKO Advanced Components, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual’s: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company’s business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company’s decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy