Inside Sales Support

概要

Inside Sales Support coordinates the complete “RFI / RFQ to Quotation” process by actively researching products and suppliers requested by our customer whilst keeping in constant communication with all involved internal and external parties.

主な職務と責任 には、以下のものが含まれます。その他の業務が割り当てられることもあります。

• Respond to incoming (customer / supplier) RFI and collect all relevant information for future documentation and quotation purposes.
• Check and elaborate customer requests with suppliers and project owners to find relevant products and suppliers encompassing the customer’s request.
• Describe and document all relevant (technical) product information including specification sheets and drawings.
• Create and maintain project documentation and files which are easily accessible by other internal parties.
• Follow up and keep all parties properly informed.
• Receive, validate and confirm incoming RFQ and prioritize them accordingly.
• Create and update cost price calculation sheets where all relevant project information, delivery, pricing, and profitability aspects are taken into consideration.
• Communicate options and alternatives with your customers and the operations department.
• Get approval for finalized quotations, send them out to the customers, maintain a structured follow up schedule and record its status on the department’s tracking sheet.
• Make sure that all important master data is available and provided to the “IT and System” department in a structured way. This includes all project relevant customer and supplier data, but also item data, HS codes, COO and pricing information.
• Request and update customer and supplier price lists by actively requesting updated prices from the supplier and requote the customer if needed.
• Provide excellent customer service, common for Japanese companies, to ensure recurring and increasing sales. This entails building and maintaining a close relationship with our customers and suppliers.
• Advise our customers (external and internal) about the most ideal and cost-effective shipping method.
• Act as account manager by connecting different parties in case of delivery issues, quality problems and provide end-to-end customer service.

スキル

• Familiar with general automotive supply chain processes
• Takes initiative
• Attention to details
• Hands-on mentality
• Excellent verbal communication skills.
• Self-motivated and disciplined.
• Able to convey information clearly and effectively
• Self-motivated and disciplined
• Responsible and goal oriented
• Good listening skills
• Confidence and pro-activeness
• Strong attention to details.

資格の有無

• Bachelor degree or related work experience
• Experience in ERP system helpful.
• Prior experience in distribution or logistics preferred.

Benefits:

• Pension plan
• 25 days off per year
• 38 hour workweek
• Loyalty bonus each year depending on the length of your employment.
• Flexible working hours between 07:00 and 09:00.
• Able to work a maximum of two days from home every week.
• After completing the probation period you receive €500,- to furnish your home office.

Want to join our team? Apply today!